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After BMW manhattan closed I wasn’t sure I can get great service.
I was wrong and wrong big time.
Gold Coast was great, quick in/out everyone very friendly and knowledgeable.
I happy to say my Bike have a new home.
Definitely coming back.
Thank you!!
Great experience at Gold coast. Staff up front and mechanic did a great job on my bike. Beautiful selection of bikes onsite to choose from as well.
Marcella and Andy was great and fix the bike exactly on time as said and running beautifully. Thanks again.
I live in Chicagoland, and I bought my motorcycle from Gold Coast Motorsports in New York, because they had a wonderful price, and their customer service was amazing. It went absolutely smoothly. They help me every step of the way. It was effortless. When I went to pick up the motorcycle, they were there to assist me in whatever way I needed. And their friendliness and family feel, especially from their general manager Jimmy, made the whole adventure of riding my back bike back home, just awesome! I would recommend them to everyone. Whatever your motorcycle needs are, Gold Coast Motorsports will help you in every way. They are amazing!
Great dealership, from Mert the salesman who knew everything about every bike, Ricky the Ducati master tech. Who must have been born on a Ducati, Jimmy the owner who gave me all the time I needed to make the right decision and extremely patient, and Florence in finance, they were all great to work with and truly know there craft.
5 minutes after walking through the door and I knew this is were I was buying my bike. Highly recommend!!
Thanks guys, Jerry
Gold Coast did a great Job again, Ricky the Ducati Master Technician always takes special care of my bikes when I bring them to service and always goes above and beyond. I highly recommend Gold Coast MotorSports for all your sales and service needs.
Shehan and the team at Gold Coast Motorsports went above and beyond my expectations! Quick and easy transaction with no games or extra dealer fees. The bike is great!
After dealing with many dealerships and service shops, I can’t speak highly enough of my experience here. The staff is friendly, helpful and honest (which is unfortunately rare). Ricky, who serviced my Ducati, was extremely knowledgeable, patient, gave great advice and kept in constant communication the entire time. Amazing experience!
Highly recommend Gold Coast Motorsports and Ricky for all your Ducati needs!
Dropped off my 2020 BMW S1K for modifications & warranty repair. Andy was great and the Gold Coast Team kept me updated the whole time. Definitely returning for more work!
Great experience getting my first BMW with you guys. Definitely recommend getting your motorcycle with Gold Coast Motorsports.
Thanks for everything and see you soon.
What a great experience I had with this dealer! My first contact with them was online when I inquired about a bike I had seen on their website. Mert, the salesperson, got back to me very quickly and offered to provide more information. My wife and I visited the store the following week, and Mert was extremely helpful, patiently explaining everything about the motorcycle – even though he had no reason to believe we were actually going to buy it. Over the next few weeks, he did a fantastic job following up with us, which led to our decision to purchase the bike. During our next visit to the store, we finalized the deal and picked up the bike. Both Mert and Jimmy were incredibly attentive, answering even the most basic questions and assisting us with all the documentation. It was a very pleasant experience, and I highly recommend them to anyone interested in buying a new bike! Plus, the store itself is impressive, with a wide range of models to see in person.
As a first time customer at GCM (Oct 2023) my experience was a positive one. Took my Diavel in for an annual service. The guys were welcoming, informative and answered whatever questions I had. Dropped my bike off and it was ready in two hours as stated. I even met with the senior tech who serviced my bike. Great start to a Customer Service relationship.
Note: I posted this a year ago. Not sure why it wasn’t published.
Update #2 (today): Just completed my annual service and new tire installation on my Ducati. Andy and Ricky have been nothing less than professional. Thanks to the GCM team.
Service has gone above and beyond to help me get an out of warranty issue addressed by Ducati. Danny and Nick went out of their way to resolve the matter and got Ducati North America to cover the cost of the replacement part. Great guys and great Vibe, Highly recommend
Great experience. Great staff and the manager was great. Made me feel very welcome and took care of all of my needs. Got my first bike here scrambler caferacer. The parts department helped me pick out an awesome exhaust. Special thanks to Shehan, Marc and Joel for helping me thru this amazing experience and hand delivering my bike. Thank you guys are awesome.
Everything was awesome, the pricing was great, the salesman very nice and helpful, I was able to pick up my new BMW the next day! It was truly a great experience!!!
Recently Purchased 2022 BMW R18 and needed a Fender replaced and they ordered it and it’s came so quickly from Germany 🇩🇪. Installed it in 3 days – Andy was the person who greeted me and ordered it . Set up an appointment and I was done in a day . Andy inspected the bike with me to insure quality of the install
I’ve never received service like this before Wow !!! Andy is excellent person to deal with it and made sure everything went smooth . The dealership is spot less and bike looks amazing!! I’ll be buying more from them and service my bikes with them ! GOLD COAST Baby ! Thank you Andy for taking care of your customers !
The service department, specifically Andy is beyond the best I’ve ever experienced.
He was very supportive and receptive to my any questions. He was thorough with the process and work my bike was getting done and consistently followed up with any updates.
I will be going back to do all my service and extra work.
Excellent service. Impressed with the care the gentleman at the service counter handled my transaction. It was very busy but he managed to juggle the work smoothly. I think his name is andrew. He he a plus to the dealership.
My experience so far has been above and beyond. Thanks Andy & Joel! Courtesy, consideration, timeliness, and genuine care are a fantastic recipe to have me as a repeat customer. Cheers!
From parts, sales and to service, the whole team is great! Being in the auto industry it goes a long way the level of respect they show everyone!!
For you Nykers Gold Coast is worth the drive, because they are the one roof for all major bike brands (BMW, Ducati, KTM, Triumph….) also a the closest KTM dealer to NYC. Staff are nice and knowable #nonpaidreview
Excellent service.. staff is very helpful and knowledgeable. I wouldn’t trust anyone else with my M1000RR.